Highly Trained Restoration Specialists

Why Should you choose SERVPRO of Northwest Albuquerque? That's a great question!

SERVPRO understands the stress and worry that can come along when damage occurs at your home. That's why SERVPRO of Northwest Albuquerque has technicians and office staff that certified in various categories. SERVPRO of Northwest Albuquerque is available 24/7, 365 days a year. If you have a damage to your home and need immediate service, we guarantee to be there within 4 hours after receiving the call. SERVPRO of Northwest Albuquerque doesn't have an answering service, instead we have our trustworthy Administrative Coordinator available 24/7 who is certified and can answer any questions or concerns that you may have.  

SERVPRO of Northwest Albuquerque cares about the community and is always willing to help take the stress and worry that you may have after a damage.

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Northwest Albuquerque offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)