SERVPRO of Northwest Albuquerque Employee Photos

Owners, Katrina & Niko Southall smiling together with Albuquerque mountains in background

Katrina and Niko Southall

Katrina and Niko are the owners of SERVPRO Northwest Albuquerque. Niko has been in the restoration business since 1999, and was part of the storm chase team for many years doing large jobs throughout the United States. Katrina graduated from the University of New Mexico with a science degree. She worked as a scientist for the New Mexico Scientific Laboratory for almost a decade. Together they have a 7 year old daughter, and opened SERVPRO Northwest Albuquerque in 2017. Now they, along with their team, are proudly serving Los Ranchos De Albuquerque, Taylor Ranch, Paradise Hills, North Valley and surrounding areas!

updated photo

Christopher Proctor

Christopher Proctor is the Production Manager of SERVPRO of Northwest Albuquerque. He has over 16 years of cleaning and restoration experience. He is IICRC certified, and always ready to tackle the job.


Emma is our office puppy! She brings so much joy and laughter to all of us every day she is here. Don't be shy to come in and meet our Emma Darling! She sure loves to meet new people.

Elijah Technician

Elijah Hernandez

Eli is our youngest crew member but his experience in the field is quite expansive. Elijah has shown excellent customer service on multiple occasions.     

Anthony SMR

Anthony Griego

Anthony started in our marketing division in September 2023. 

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