SERVPRO of Northwest Albuquerque Employee Photos

Owners, Katrina & Niko Southall smiling together with Albuquerque mountains in background

Katrina and Niko Southall

Katrina and Niko are the owners of SERVPRO Northwest Albuquerque. Niko has been in the restoration business since 1999, and was part of the storm chase team for many years doing large jobs throughout the United States. Katrina graduated from the University of New Mexico with a science degree. She worked as a scientist for the New Mexico Scientific Laboratory for almost a decade. Together they have a 7 year old daughter, and opened SERVPRO Northwest Albuquerque in 2017. Now they, along with their team, are proudly serving Los Ranchos De Albuquerque, Taylor Ranch, Paradise Hills, Corrales and surrounding areas!

Christopher Proctor

Christopher Proctor is the Project Manager of SERVPRO of Northwest Albuquerque. He has over 9 years of cleaning and restoration experience. He is IICRC certified, and always ready to tackle the job.

Manuel Carabajal

Manuel is a technician here at SERVPRO of Northwest Albuquerque. He has been here for about 4 months now and is studying for his IICRC WRT class that will be taken in October. He is friendly, eager, and always ready for the job at hand. 

Vincent our technician, male employee.

Vincent Cadena

Vincent is one of our technicians here at SERVPRO of Northwest Albuquerque and has been in the restoration field for about 6 years now and does a great job! He loves his job and always comes to work with a positive attitude. 

Nicholas our technician, male employee.

Nicholas Aragon

Nicholas is our new technician here at SERVPRO of Northwest Albuquerque. He is fairly new to the restoration field but is quickly learning and taking in as much as information as he can. He carry's around a great mood and positive attitude. 

Female employee Jess in front of a white wall

Jessica Steele

Jess is our office Job File Coordinator at SEVRPRO of Northwest Albuquerque. She is always ready to work and has a positive attitude towards it. She loves to have fun and get the job done at the same time. We are excited to have her on our team!


Emma is our office puppy! She brings so much joy and laughter to all of us every day she is here. Don't be shy to come in and meet our Emma Darling! She sure loves to meet new people.

Miranda our Marketing Representative, Female employee with dark hair, smiling in front of white background

Miranda - Marketing Representative

Miranda is our marketing representative here at SERVPRO of Northwest Albuquerque. Albuquerque native, who has recently relocated from Los Angeles where she worked as a hairstylist. She's extremely friendly and brings laughter and personality to our establishment.