Careers with SERVPRO of Northwest Albuquerque

Are you searching for an exciting career where you can positively impact your community while working alongside a dedicated team? Consider joining SERVPRO of Northwest Albuquerque, a leading restoration and cleanup company. At SERVPRO, we are dedicated to aiding homeowners and businesses in their recovery from disasters, and we are continuously looking for passionate individuals to join our team.

1. Restoration Technician: As a restoration technician, you will be at the forefront, assisting individuals in getting their lives back on track after disasters such as fires, floods, or mold outbreaks. You will receive comprehensive training and numerous opportunities for professional growth.

2. Project Manager: If you possess strong organizational and leadership skills, consider a role as a project manager. In this capacity, you will oversee restoration projects, coordinate resources, and ensure timely completion while delivering exceptional customer service.

3. Administrative and Support Roles: We also provide opportunities in administrative and support functions, such as customer service, office management, and finance, to ensure the smooth operation of our business.

Joining SERVPRO means becoming part of a trusted and nationally recognized brand dedicated to assisting people during their most challenging times. We offer competitive compensation, ongoing training, and a supportive work environment. As a franchise with a strong commitment to community involvement, you'll have the opportunity to give back through various outreach initiatives.

Explore the possibilities and forge a rewarding career with SERVPRO of Northwest Albuquerque, where you'll play a crucial role in helping others recover and rebuild.


Current Open Positions

Below are the current careers SERVPRO of Northwest Albuquerque has available at this time.

What to do

If you would like to apply to any of the open positions, please send your resume to ksouthall@servpronwalbuquerque.com.


Primary Role: Manage and complete jobs according to SERVPRO procedures per work order. Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish. Follow and enforce all safety procedures on the job site. Resolve problems quickly as they arise. Monitor all assigned jobs to ensure that customer needs are met. Perform sales and marketing activities including add-on sales and security checks. Communicate and establish relationships with commercial, insurance and residential customers. Clean and maintain vehicles, equipment, warehouse and office areas.

Results Expected: Production processes are performed according to SERVPRO production guidelines. Job documentation is completed in a timely and accurate manner. Production costs are maintained at the established rate. Add-on sales are made to customers. Communications to Owner/Project Manager and customer are timely. Jobs are completed either meeting or exceeding customer expectations. Vehicles, equipment, and facilities remain clean and orderly.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Primary Role: Promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why SERVPRO is the best cleaning and restoration company. Utilize the quarterly Marketing Media Kit to market SERVPRO services and to sell the benefits. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring that customer needs are met.

Results Expected: Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed either meeting or exceeding customer expectations.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.

Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.

Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.