What our Customers say...
Water Damage Testimonials
"NICK AND CHRIS HAVE BEEN OUTSTANDING. THEY HAVE BEEN VERY PROFESSIONAL AND HAVE SHOWN COMPASSION TO US IN A TIME AND SITUATION THAT HAS BEEN VERY DIFFICULT. BOTH HAVE BEEN PROMPT AND HAVE BEEN VERY COMMUNITIVE TO MY WIFE AND I THROUGHOUT THIS PROCESS. WE ARE EXTREMELY HAPPY WITH THE SERVICE CHRIS AND NICK HAVE PROVIDED US."
"SERVPRO SHOWED UP ON TIME, TOOK CARE OF ALL OUR CONCERNS AND QUESTIONS. THEY WORKED WITH OUR SCHEDULE TO FIND TIMES BEST FOR US TO MAKE REPAIRS. FRIENDLY STAFF WHO EXPLAIN ALL THAT HAPPENS WITH THE RESTORATIVE PROCESS. MADE HAVING A SIGNIFICANT LEAK NOT THAT BAD. THEY HAVE BEEN MOST COMMUNICATIVE AND WE APPRECIATE ALL THE HARDWORK."
"I was very impressed with the service I received from Chris, Manuel, and Nicholas. They made sure I was aware of every stage that they needed to do to make sure the water clean-up was done quickly and thoroughly. They always showed up when they said they would. Thank you for your friendliness and professionalism."
"You guys did an amazing job."
"Walking in that morning after working a 11 hour day to see 6 rooms with a 1/2 inch of water on the floor was definitely a shocking site to see. Calling SERVPRO and making the next steps was crucial to limit the damage. From the call I made to them, to the very professional employees that came out to clean and demo, you couldn't ask for a more friendly and knowledgeable group that not only made my home right, but kept me calm through the process. They truly deserve a pat on the back. I will always be appreciative of the effort and timely manner they worked to get my house right again."
SERVPRO was awesome. You guys were very respectful especially when we asked them to come back they had no problem doing so. I will definitely be calling you all if I ever need anything. thank you all for doing a great job.
"Your guys did a great job yesterday I was surprised how they sucked everything up. I don't smell that gross smell anymore, and they were quick, in and out so fast."
Niko made it easier for me he is a great man and did a great job. A true life savor. You were very helpful on Friday as well.
I discovered our house flooded during a freak 1000 year flood in New Mexico, after I came home from school late at night. I put in a call to SERVPRO of Northwest Albuquerque early the next morning. I was certainly not the worst hit that night and SERVPRO was taking care of customers all day long. They called me at 10pm stating they could still come out if I wanted. They kept to their word and arrived late that night and worked to save my walls. Niko and his team were professional and even cheerful helping me put the house back in order. They showed up each and every day to monitor the situation and reduce the number of fans I needed during the course of a week. They took an awful situation and made me feel confident that the cleaning and restoring process was going to work. I'm always going to recommend this shop to any of my neighbors and friends. I felt like they did an incredible job even when they must have been exhausted by the strain of so many customers during that time. They made me feel like my house was the most important job they had. I can't say enough good things!
Beth and Glenn Brock, Santa Fe.
Kudos to the SERVPRO team that came to the rescue after that horrendous flooding that we had in Santa Fe on the 23rd. Needless to say, it was a very stressful time, and the SERVPRO folks where professional, efficient, and very considerate, which went a long way toward reducing my stress. They explained the entire process to me every step of the way and I highly recommend them.
"I'm very proud of the work you guys did."
"When this huge storm hit and my home began to get wet. My carpet was basically soaked and started to smell. Thank you for helping me with everything. You guys really took the worry off me."
You guys are doing a great job, and the guys are hard workers.
Since working w/this SERVPRO on a January 2018 job @ this same location- I will always call them for my cleaning+restoration needs.